Zamzam Mall, 6th of October, Egypt
+2 01005067167
info@Platform-dts.com
Platform Queue Virtual (Q-Virtual)
Accessible to everyone with or without smart phone
With a smart phone: iOS & Android – no need to install an App. Only internet connection is required.
Without a smart phone: With the support of staff member at the entrance who will generate a ticket manually
Scan the QR code with your smartphone
Generate digital ticket and join the virtual queue
Customers wait where they want. No need to wait in branch
Customers get notified in real-time about their turn via SMS / WhatsApp messages
Customer goes to the designated service agent when his turn comes
Empower your customers to book their tickets before even reaching the branch by downloading the mobile application from the store for free.
You can have your own Platform Q-App or we can integrate with your existing mobile App through an API
Q-Basic
Platform Queue Basic
Managing the customer flow in branch and optimizing the employees performance through a smart software system
Q-Virtual
Platform Queue Virtual
Accessible to everyone with or without smart phone
With a smart phone: iOS & Android – no need to install an App. Only internet connection is required.
Without a smart phone: With the support of staff member at the entrance who will generate a ticket manually
Q-Advanced
Platform Queue Advanced
A holistic omni-channel solution for enterprises that orchestrates the customer journey management for optimizing service and marketing efficiency on all branches through centralized hub
