Zamzam Mall, 6th of October, Egypt +2 01005067167 info@Platform-dts.com

Platform

To upgrade service performance by offering contactless & green solutions.
We are aiming to always provide best solutions to facilitate & optimize customer journey from pre-booking to post-service empowering valuable marketing tools and business analytics for enterprises of every type.

Digital transformation solutions at your fingertips!

Adding value to service

Your best queue management system with or without hardware devices

We transform challenges into digital convenience

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Customers are at the heart of everything we do and we strongly believe that our success is fueled by the satisfaction of our valued customers.
Commitment, integrity, innovation and customer care are part of our DNA.

Sectors we serve

Public Sector

Banking

Health Care

Automobile

Retail

Logistics

Education

Insurance

Aviation

Embassies

Telecom

Solutions

Queue Management

Streamline the customer journey across every touch point.Control the queues, ...

Appointment Management

A cloud-based (website, mobile app, API’s) appointment booking solution.Reduce ...

Digital Signage

Visual information sharing solution.Deliver the right message to the right audience ...

Business Intelligence

Platform Business Intelligence Engine is customer journey analytics software that enables service providers and retailers ...

Digital Marketing

At Platform we provide our customers with a 360⁰ solution for their complete digital marketing and corporate branding ...

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Products

Q-App

Queue Mobile Application

Empower your customers to book their tickets before even reaching the branch by downloading the mobile application from the store for free. You can have your own Platform Q-App or we can integrate with your existing mobile App through an API

Q-Basic

Platform Queue Basic

Managing the customer flow in branch and optimizing the employees performance through a smart software system

Q-Virtual

Platform Queue Virtual

Accessible to everyone with or without smart phone
With a smart phone: iOS & Android – no need to install an App. Only internet connection is required.
Without a smart phone: With the support of staff member at the entrance who will generate a ticket manually

Q-Advanced

Platform Queue Advanced

A holistic omni-channel solution for enterprises that orchestrates the customer journey management for optimizing service and marketing efficiency on all branches through centralized hub